Sales Conditions

0 Legal Terms

This notice contains the terms and legal conditions that regulate the site www.aimoenadia.com. By accessing the site users agree to accept and comply with all the conditions contained in this statement. IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the www.aimoenadia.com website. Access to the site and related services is intended for personal use only.

0.1 Property, Copyright & Trademark

AIMOENADIA.COM and all its content is the property of IL LUOGO DI AIMO E NADIA S.R.L. This includes documentation, images, types, design. The whole content of the website is protected by copyright. Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited without the express written consent provided by IL LUOGO DI AIMO E NADIA S.R.L.

0.2 Items and Online Images

IL LUOGO DI AIMO E NADIA S.R.L. declines all responsibility for the possibility that, due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products displayed on the site have slight differences compared to the original ones. The images on the aimoenadia.com website are owned by IL LUOGO DI AIMO E NADIA S.R.L. Any use of such images, not authorized by a written consent of IL LUOGO DI AIMO AND NADIA S.R.L., will be prosecuted according to law. For more information, please contact info@aimoenadia.com

1 Conditions of sale of services: “Gift Voucher”; “Chef for a Day”; “At home. A starred service”

Through the website https://aimoenadia.com/en/products-and-gift-voucher/ the Customer can purchase experiences and services for fruition at a later time; for these purchases the Customer receives a receipt that describes the service purchased and containes the identification code and the expiry date.
There are various gift vouchers and services available for purchase and they have different conditions of use and validity. The following are the general conditions relating to the various types of service. The Customer must read the specific conditions of the service of interest before purchasing. Given the nature of the services offered for sale, the actual conditions of use may vary and must in any case be previously agreed with IL LUOGO DI AIMO E NADIA S.R.L. at the time of booking.

1.1 Gift Vouchers

The purchase of gift vouchers provides for the advance payment of a service which the Customer can use within one year, agreeing timing and conditions in advance with IL LUOGO DI AIMO E NADIA S.R.L ..

The Customer can make use of the voucher only booking through the official channels of IL LUOGO DI AIMO E NADIA S.R.L.: telephone or email.

After the purchase, the Customer can generate a personalized gift voucher that includes the following data: description of the service, identification code and expiry date, contacts for booking, a short text customizable by the Customer.
The voucher is not transferable to others without prior verification and authorization by IL LUOGO DI AIMO E NADIA SRL, which reserves the right to refuse the use of the voucher by persons other than the customer or by whom and the customer has indicated as beneficiary of the voucher.

The purchase of a voucher does not correspond in any case to a reservation.

1.1.1 Gift Vouchers validity

The voucher can be used from the second working day (Monday-Friday) after the purchase.
It will not be possible to use the voucher during the closing periods of IL LUOGO
The expiry date of the voucher is shown both on the order and on the gift voucher generated by the Customer through the website

1.1.2 Conditions of use of Gift Vouchers

At the time of booking, the Customer must specify that he wants to use a voucher and communicate the identification code. Failure to provide this information when booking will not allow the customer to be able to use the voucher as a form of payment for the booked service; in this case LUOGO DI AIMO E NADIA S.R.L. will require immediate payment of the bill.

Reservations via email or telephone: communicate the references of the voucher at the time of request for availability.

The number of bookings with vouchers accepted daily is limited; for this reason LUOGO DI AIMO E NADIA S.R.L. reserves the right to decline a booking using a voucher, even if there are places available.

1.2 Personalised Services: “Chef for a Day”; “At home. A starred service”

Our chefs can devote a limited time to services other than their normal daily duties. For this reason, the timing and methods of carrying out the services that require the presence of the chef, must be agreed in advance by contacting IL LUOGO DI AIMO E NADIA S.R.L. by phone or email. We reccomend you to book this type of service well in advance to allow us to guarantee an exclusive experience.

1.2.1 Publication of audiovisual materials

IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to request the removal of audiovisual material recorded during “CHEF FOR A DAY” or “AT HOME. A STARRED SERVICE ” events and published on the Internet, if at the discretion of the Company, said material is deemed to be detrimental to the image and reputation of the Company, or contrary to our commercial policy (see Section 3.1 “The Final Customer “).

2 Orders Handling

IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to refuse an order in case the payment is not successful.

IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to not process orders at its sole discretion.

3 Commercial Policy

3.1 “The Final Customer”

IL LUOGO DI AIMO E NADIA S.R.L. has created and published the site aimoenadia.com with the aim of offering a service reserved exclusively to its Customers.
The products sold on the aimoenadia.com site are intended for the Final Customer. For “Final Customer” (or Final Consumer), IL LUOGO DI AIMO E NADIA S.R.L. means a natural or legal person acting for purposes unrelated to his business or professional activity, which is not limited to the resale of goods purchased on aimoenadia.com.
It is forbidden to resell, or otherwise commercially exploit in any other way, the products and services purchased on www.aimoenadia.com

IL LUOGO DI AIMO E NADIA S.R.L. warns users who are not attributable to the category of Final Customer to refrain, both from seeking to establish business relations with THE PLACE OF AIMO AND NADIA S.R.L., and from the forwarding of purchase orders for goods sold through third parties.

In consideration of the commercial policy described above, IL LUOGO DI AIMO E NADIA S.R.L reserves the right not to process orders for goods whose use is not intended for the Final Consumer, or orders that do not comply with the commercial policies described above.

3.2 Items Availability

The web page https://aimoenadia.com/en/products-and-gift-voucher/ provides customers with information on the Products and Services offered, together with the possibility of purchasing them.
Upon receipt of the order request, IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to reconfirm the availability of the Products or Services purchased and the validity of the payment transaction.
In the event that for any reason the order could not be processed, partially or totally, as requested by the Customer, IL LUOGO DI AIMO E NADIA S.R.L. will promptly inform the Customer providing the immediate reimbursement.

3.3 Customer Requirements

To place orders on the aimoenadia.com website, Customers must:

  • Be the “Final Customer” as defined in the previous paragraph.
  • Be at least 18 years old.
  • Possess the necessary requirements to be allowed to enter into legally binding contracts.
  • Have a valid e-mail address.

4 Liability Disclaimer

IL LUOGO DI AIMO E NADIA S.R.L. publishes information on its website in order to provide a service to its Customers. However, IL LUOGO DI AIMO E NADIA S.R.L declines all responsibility for the possibility of any technical or factual inaccuracies and / or typographical errors that can be corrected immediately, following notification IL LUOGO DI AIMO E NADIA S.R.L. also reserves the right to make corrections and changes to the site whenever it deems it necessary without giving prior notice. IL LUOGO DI AIMO E NADIA S.R.L. offers no guarantee that the information published on its website complies with the laws of the jurisdiction of the Customer’s country of residence. IL LUOGO DI AIMO E NADIA S.R.L. disclaims any responsibility for any problems, damages or risks that the user may encounter while using the site. IL LUOGO DI AIMO E NADIA S.R.L. declines any responsibility for any malfunctions related to the deactivation of cookies in the user’s browser. IL LUOGO DI AIMO E NADIA S.R.L. reserves the right to correct / revise the terms and conditions contained in this legal notice, by updating it, whenever deemed appropriate, without any obligation to give prior notice. The user is required to comply with the terms contained in this legal notice, periodically checking for updates, changes and corrections.

5 Italian Law

The aimoenadia.com website adheres to the Italian legislation and declares: “Users who access this site declare that they accept that all matters relating to the use of the website are governed by the current legislation of the Italian State. They also declare to exclusively submit to the jurisdiction of the Court of Milan for the aforementioned issues. IL LUOGO DI AIMO E NADIA S.R.L. does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the site aimoenadia.com from countries where the relative content is considered illegal is expressly prohibited. Users who decide to access the site from these countries are fully aware of the legal consequences and sanctions in which they are likely to incur and will be solely responsible for compliance with local laws.”

6 Privacy

For issues related to Privacy and Protection of Personal Data, please refer to the Privacy Policy of IL LUOGO DI AIMO E NADIA S.R.L., available at:
https://aimoenadia.com/en/privacy-policy/